Refund policy

Return Policy Terms and Conditions

After receiving the item, contact seller within 30 days, and seller pays for return shipping.

Returns must meet all applicable criteria.
If your returned product does not match all applicable criteria listed above, it will be rejected by our Returns Warehouse and returned back to you at your cost. Consequently, your RMA will be nullified, any credit request will be denied, replacement orders will not be made, and you will be charged for all shipping to and from our Returns Warehouse that may be incurred by jaautousa.com. By requesting an RMA and/or shipping a return in violation of this policy you hereby agree to accept our shipment of the return back to you and to the payment of all shipping costs to and from our Returns Warehouse. Our arrangements with our suppliers and warehouses allow us no room to make exceptions.